Alabama's cable providers are stepping up to assist residents in their time of need.

“Alabama’s cable providers are also coordinating with our local governmental and non-profit organizations across the state to make sure we have the highest awareness of these broadband options among those most affected by COVID-19 preparations,” said Michelle Roth, Executive Director of the Alabama Cable and Broadband Association. “Please check with your local cable provider if you are unclear on options for student and low-income access during this critical time in Alabama.”

Comcast is offering the following:

  • Xfinity WiFi hotspots will also be available for free. For a map, visit www.xfinity.com/wifi.
  • Comcast is pausing data plans for 60 days giving all customers unlimited data for no additional charge.
  • Comcast will not disconnect a customer’s internet service or assess late fees if they contact the company and let them know that they can’t pay their bills during this period.
  • New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.
  • Additionally, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. There is no additional fee and it becomes the new base speed going forward.

For more information on the COVID-19 outbreak in Tuscaloosa, click here.

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